Baseline Behavioral Assessments
Overview: Baseline Behavioral Assessments give organizations a clear, objective starting point for understanding how their people communicate, make decisions, respond to pressure, and collaborate with others. Using tools like DISC, SkillOps helps teams build self‑awareness, strengthen working relationships, and create a shared language for more effective communication. These assessments provide leaders with actionable insights that […]
Excel Advanced
Overview: This course is designed for experienced Excel users who want to work more efficiently with complex data and advanced analytical tools. Students learn how to build sophisticated formulas, work with large and external data sources, perform in‑depth analysis, and automate repetitive tasks. This course focuses on practical, real‑world scenarios and builds on prior Excel […]
Search
Federal Employees Retirement System (FERS)
The FERS Retirement Guide course equips federal employees with the knowledge and tools needed to plan and manage a successful retirement. Participants will learn how to calculate retirement benefits, navigate the Thrift Savings Plan, understand Social Security and survivor benefits, and manage insurance options. The course also covers early retirement, buyouts, taxes, post-retirement employment, and […]
Compliance & Communication Modules
In an era of rapid organizational shifts and heightened accountability, a company’s strongest defense is its culture. Compliance isn’t just about following rules—it’s about creating a safe, psychologically secure environment where every employee can thrive. Our Compliance & Communication suite equips your team with the essential soft skills and regulatory knowledge needed to minimize risk while maximizing interpersonal effectiveness. […]
Foundations of Customer Experience
Overview: This course equips professionals with the mindset and behaviors needed to deliver consistent, memorable, and brand‑aligned service at every stage of the customer journey. Participants learn how to recognize key moments that shape customer perception, apply situational awareness to adapt their approach, and create experiences that build trust, loyalty, and long‑term relationships. Through practical tools, […]
Consultative High-Performance Sales (CHPS)
Overview: Consultative High-Performance Sales provides a deep dive into Consultative Sales, an essential, customer-centric approach that moves beyond transactional selling to focus on building long-term, mutually beneficial relationships. This course is designed to transform sales professionals into trusted strategic partners who can identify complex needs, articulate value, and consultatively manage the full sales cycle for consistent, high-impact results. Key […]
High Impact Presentations
High Impact Presentations is an intensive, hands‑on program that teaches professionals how to deliver clear, confident, and compelling presentations in any setting. Participants learn how to structure messages that resonate, communicate with presence, and use voice, visuals, and body language to influence audiences. Through repeated practice, personalized coaching, and real‑time feedback, learners build the skills needed […]
Leadership Training for Results: Unleash Talent in Others
Leadership Training for Results: Unleash Talent in Others equips leaders with the tools and behaviors needed to build high‑performing teams. This program focuses on developing leaders who coach effectively, communicate with clarity, and create an environment where people feel empowered to contribute their best work. Through practical frameworks, real‑time coaching, and hands‑on application, participants learn how […]
Develop Your Leadership Potential
Develop Your Leadership Potential: Stop Doing, Start Leading equips emerging leaders with the mindset, tools, and behaviors needed to transition from individual contributor to effective leader. Participants learn how to shift from doing the work themselves to empowering others, strengthening relationships, and driving team performance. Through practical frameworks, coaching, and real‑world application, learners build the […]