Course Overview:
This course builds on foundational Outlook skills to help students become highly productive and collaborate more effectively. Learners explore advanced email management, organization, and customization techniques, while also learning how to integrate Outlook with other Microsoft 365 tools. This course, together with the Level 1 course, aligns with the objectives of the Microsoft Office Specialist (MOS) Outlook exam and is ideal for those preparing for certification or seeking to maximize efficiency in their daily workflow.
Key Skills You’ll Gain:
- Organize Outlook items using folders, categories, searches, filters, and quick steps
- Manage emails effectively with junk mail handling, rules, and mailbox cleanup
- Configure advanced email settings, including message options and custom appearances
- Create and manage notes and journal entries
- Collaborate with colleagues using mail merges, sharing items, and Microsoft 365 integration
