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Infotec is now SkillOps, a modern approach to workforce development

Performance Pathways

Performance Pathways are structured learning journeys built to create real, lasting performance change. Each pathway sequences courses, workshops, and sustainment modules in a deliberate progression that reinforces skills over time and ensures learners apply what they’ve learned on the job. Designed using proven learning science and real‑world scenarios, these pathways give organizations a clear, repeatable way to develop talent, strengthen capability, and achieve measurable results with consistency and scale.

Build sales capability that translates directly to measurable performance.

The Sales Talent Academy equips sales professionals with the practical skills, discipline, and confidence required to perform in complex, high-stakes environments. Through a blended learning approach that includes instructor-led, virtual, and self-paced training, participants progress along a structured performance pathway that strengthens consultative selling, pipeline management, and customer engagement. Training emphasizes real-world application, ensuring skills are learned, practiced, and demonstrated — not just discussed. 

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Turn everyday interactions into consistent, high-impact customer experiences.

The Customer Experience Academy develops teams who represent the organization at critical moments along the customer journey. Delivered through a blend of instructor-led, virtual, and self-paced learning, this academy focuses on communication, accountability, and situational awareness across diverse customer interactions. Participants build the skills needed to navigate complexity, manage expectations, and deliver experiences that foster trust and long-term relationships.
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Develop leaders who can guide people, execution, and change with confidence.

The Leadership Academy prepares current and aspiring leaders to step into greater responsibility and lead effectively in dynamic environments. Using a blended delivery model, this academy guides participants through a leadership journey focused on real behaviors, sound decision-making, and team performance. Learners move beyond leadership concepts to practice the skills required to motivate teams, drive accountability, and align execution to mission.

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Strengthen culture by turning values into observable behaviors.

Culture Elevation supports organizations in intentionally shaping the behaviors, norms, and mindsets that influence performance. Through facilitated sessions and flexible learning experiences, teams gain clarity on how culture shows up in daily actions and decision-making. SkillOps focuses on practical alignment — helping organizations reinforce trust, ownership, and consistency across teams, not just articulate aspirational values.
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Build technical confidence that supports consistent, real-world execution.

The Technical Academy helps learners develop role-relevant technical skills through a structured, blended learning experience. Programs are designed to move participants from foundational understanding to applied competence, reinforcing skills through practice and instruction. The result is a workforce that is better prepared, more confident, and capable of performing in operationally demanding environments.
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Equip learners to navigate career transitions with clarity, confidence, and real‑world readiness.

Career Navigation helps learners move through academic, professional, and life transitions with practical, future‑focused support. This pathway develops core career tools—resume development, interview preparation, communication, and career planning—while also providing guidance for specialized transitions such as FERS/TSP decisions and post‑service pathways for veterans. Built for organizations that serve students, job seekers, and community members, Career Navigation offers clear direction and actionable steps that prepare individuals for their next chapter.

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Ensure compliance, consistency, and readiness from day one.

SkillOps Onboarding solutions provide organizations with a structured, compliant approach to integrating new hires. Blending instructor-led training with virtual and self-paced learning, onboarding programs support HR and leadership teams by standardizing foundational knowledge, reinforcing policies and expectations, and reducing organizational risk. The focus is on consistency, documentation, and readiness — ensuring employees are equipped to perform their roles while meeting organizational and regulatory requirements.
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Join Others Transforming Their Lives Through Education

I set up two bootcamps for our command — one with SkillOps and one with another vendor. SkillOps delivered 100% results. The other vendor hit 65%. They’re doing it right.

J.M.

Technical Mastery Labs

SkillOps provided high‑level technical instruction tailored to our technicians’ needs. Our team left more confident and more capable.

U.S. Marine Corps

Technical Mastery Labs

I walked into this training intimidated and walked out confident! This was a life-changing experience for me.

Tiffany B.

Dale Carnegie Course

This was a very challenging but very rewarding experience for me personally. You truly don’t know what you can accomplish until you just do it. The number one key for me was setting the fear aside and immersing myself in the course. I would absolutely recommend this training to anyone.

Mark T.

Dale Carnegie Course